FAQ

There are various ways in which the animations, BIM models, aerial drone footages and other visual aids we produce can be submitted in arbitration. Clients may choose to:

• Introduce them as exhibits within their evidentiary submissions,
• Incorporate them into expert reports, where they serve as supporting visual evidence for technical opinions, or
• Include them as part of legal submissions prepared by counsel to reinforce key arguments.

As a general principle, these materials are admissible as long as they accurately reflect the factual and technical reality of the case and do not introduce speculative or misleading elements. In many arbitrations, tribunals recognize that visualizations assist in clarifying complex technical matters and, accordingly, accept them as legitimate evidentiary tools. Even in cases where a tribunal adopts a conservative approach to admissibility, counsel may still submit animations and models as integral parts of their pleadings. Tribunals cannot prevent parties from presenting visual content as part of their written submissions, as they form a legitimate component of the overall presentation of the case. We ensure that all materials we produce are aligned with the evidentiary framework of the arbitration and support the factual and expert evidence presented.

We recognize the critical importance of confidentiality in arbitration and implement rigorous security protocols to safeguard all client data and materials. Our confidentiality measures include:

• Secure Data Handling – All documents, models, and animations are stored in restricted-access environments, ensuring that only authorized personnel have access.
• Offline Processing Where Possible – To minimize cybersecurity risks, we conduct as much processing as possible in a fully offline environment.
• Encryption & Secure Transfers – Any data that must be transmitted is encrypted using industry-leading security protocols to prevent unauthorized access.
• Non-Disclosure Agreements (NDAs) – We sign NDAs to formalize confidentiality obligations.

Our team has extensive experience working on highly sensitive international arbitrations, and we adhere to the highest ethical and technological standards to ensure absolute discretion and data protection.

While, in theory, an independent service provider could work for both sides, we maintain a strict conflict policy to ensure that our work remains impartial and dedicated to our clients' interests. We do not accept engagements from opposing parties in the same dispute. At ARB-360, we integrate deeply with the teams we support, providing strategic and tailored visualization services. Given our level of involvement in case strategy, we do not believe it would be appropriate to act for both sides in the same matter. Once we take on a project, our commitment is exclusive to that client, ensuring that there is no conflict of interest and that our work remains strategically aligned with the case objectives.

We understand that arbitration costs can be significant, and that counsel have a responsibility to keep costs under control while ensuring an effective presentation of the case. At ARB-360, one of our core objectives is to provide high-quality visual solutions at the most competitive and reasonable pricing possible. Due to the highly customized nature of 3D animations, BIM models, and other technical visualizations, it is not possible to establish a fixed price in advance. Several factors influence the final cost, including:

• Complexity and level of detail – A simple model with basic textures and lighting requires less work than a high-end, photorealistic animation with precise mechanical or structural details.
• Lequired animation effects – Some projects require advanced physics simulations, such as fluid dynamics (for visualizing liquid flows), structural deformations (for material failures), or mechanical operations (for moving machinery). These require specialized expertise and extended processing time.
• Length of the animation – A concise visualization may be more cost-effective than a longer animation demonstrating a full sequence of events.
• Integration with real-world data – If the animation requires real-world scanned environments, drone footage, or point cloud data, additional processing is necessary, adding another layer of complexity.
• Number of revisions – he cost may vary depending on how many rounds of revisions and refinements are required to finalize the animation.

Despite these variables, our priority is to ensure cost efficiency for our clients. Following an initial consultation, we conduct a technical assessment with our experts and provide a pricing range with a definitive cap within 48 hours. A final proposal is submitted once we receive all necessary details. By maintaining a highly streamlined and cost-conscious approach, we help clients achieve maximum impact with minimal expense, ensuring that our services remain a valuable and justifiable investment in the arbitration process.

Relative to the substantial time and resources allocated elsewhere in the arbitration process, our services represent a modest cost with the potential to yield significant results. Moreover, in many instances, the costs incurred for 3D animations, 3D scanning, BIM, and aerial drone services and related visualization services can be claimed as part of arbitration costs if the case follows the "costs follow the event" principle. If the tribunal finds that the visual materials were reasonably useful for the presentation of the case, they may be included in the recoverable costs awarded to the prevailing party. To facilitate cost recovery, we provide transparent and detailed invoices to ensure that clients can submit appropriate claims.

Timelines are determined based on the scope and complexity of each project. While simpler animations and models can often be completed within two to three weeks, more complex projects requiring extensive detailing, physics-based simulations, or high-end rendering may take several weeks or months. We work closely with clients to establish realistic timelines and prioritize urgent cases where necessary. Given the time-sensitive nature of arbitration, we ensure that projects are delivered in accordance with procedural deadlines.

Yes, we understand the time constraints of arbitration and have experience handling urgent requests. If a project requires expedited delivery, we can allocate additional resources to meet short deadlines. For urgent cases, we recommend early consultation so that we can assess feasibility and propose a realistic timeline.

Absolutely. Collaboration with clients is essential to ensure that the final product meets their expectations and aligns with their legal strategy. Our process typically includes:

• Initial Consultation – We discuss the case, the key issues to be visualized, and the preferred format of delivery.
• Scenario Planning – We define the animation’s narrative and structure, taking into account legal and evidentiary considerations.
• Preliminary Drafts – Initial models or animation sequences are created and submitted for client review.
• Revisions & Feedback – Clients provide feedback, and adjustments are made accordingly.
• Final Delivery – The refined animation is provided in the requested format, with the option of a professional voiceover.

This approach ensures that the final product is both technically accurate and legally effective.

We deliver animations in all standard formats, including:

• MP4, MOV, and AVI – Suitable for presentations, hearings, and online viewing.
• Interactive 3D models – For cases requiring real-time manipulation and exploration of evidence.
• High-resolution stills and frames – If specific moments need to be highlighted in written submissions.

Should clients have specific format preferences, we are able to accommodate their requests.

Many technical visualizations fail to be persuasive because they are created solely from an engineering perspective, without an understanding of how tribunals process evidence. At ARB-360, we have arbitration-experienced lawyers on our team, providing a unique advantage:

• We identify the legal and evidentiary focal points that must be emphasized.
• We structure animations to reinforce the case narrative effectively.
• We ensure that materials are strategically aligned with procedural requirements.